Field Service Engineer

Qualitrol

Qualitrol, Rome, Latium, Italy

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To join our EU field service Team for installation, commissioning and testing a variety of rotating machine monitoring equipment with international OEM, utility and industrial customers.
Collect data at customers’ premises
Supervision and / or execution of installations and commissioning of monitoring equipment
Conduct user training
Provide technical support to customers and other departments
Writing reports
Homebased job with 50 – 75% travelling & working at customer site.
Travel in Italy, Europe and occasionally worldwide.
Working independently, pressure resistant.
Power station and industrial plant environment.

Education

College or university graduate in Electrical Engineering, preferably specialization in electrical rotating machines; and alternatively, completion of apprenticeship in an electrical program focusing on high voltage rotating machines.
Proven work experience at senior level will be a preferential criterion.
Above-average proficiency in using MS Office applications and presentation software, preferably basic IT and networking skills.

Experience

5-10 years of practical work experience, preferably gained through employment with rotating machine manufacturer in a design, manufacturing or site service role, or with power utility or industrial facility in a maintenance capacity
Familiarity with using power diagnostic tools and electronic test equipment

Communication

Strong verbal and written communication skills to communicate with customers, colleagues and head office, and to write detailed reports in English to give direction, instructions and training, preferably with some public speaking experience
Respect for different cultures and code of conduct at customer premises, with emphasis on following directions relating to personnel safety
Exceptional customer focus.

Languages

English – fluent spoken, read and write
Italian – fluent spoken, read and write
Any other European language is an asset

Mental Demands

Mature personality, initiative, ingenuity, thoroughness, attention to details, consciousness for safety at work.
Organizational ability and capability to work independently.
Rapid assimilation of new technical knowledge, self-assessment to identify technical or professional gaps to be filled with internal or external training.

Other

Valid passport, driving license, security clearance.
Participation in occasional in training classes away from home for periods of few weeks.

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