Interview with H.E. Mohammed Mohammed Saleh
Federal Electricity & Water Authority (FEWA) was established as an independent entity with an aim to run its own projects, be efficient and self-dependent, and improve people’s lives by dealing with the demands of the public. Established in 1999, FEWA’s main objective is to cater to the needs of the population in the Northern areas. In pursuing this main goal, FEWA has had to create a balance between the cost of production and the distribution price, while at the same time considering to unify the existing variable pricing strategies, studying the consumption behaviour and creating awareness among the consumers on the efficient use of electricity and water. The company employs more than 2,500 people, and comprises four main directorates, four core and five supporting departments, six main offices and as many as 16 branch offices. We supply more than 570,000 customers across four cities.
FEWA’s vision is to provide electricity and water services to improve the standard of living and achieve sustainable growth by 2021. Seeking simultaneously to achieve UAE’s vision 2021, the company aims to ensure sustainable development while preserving the environment along with achieving a balance between economic and social development. Looking to improve and provide the best for customers, our goal is to reach a high level of customer satisfaction. At the same time, our efforts towards achieving sustainability and higher level of efficiency also include continuous education and raising awareness of the public on different techniques of conserving both water and electricity resources. Finally, we aim to ensure that administrative services are provided in accordance with standards of quality, efficiency and transparency.
It is our mission to develop electricity and water facilities infrastructure in order to meet the growing electricity and water demand in the Emirates under FEWA jurisdiction in a common goal to enhance sustainable development.